Hi
After almost two years working as a Support Escalation Engineer SharePoint for developers and administrator support (5 years in Customer Technical Support), Two weeks ago I joined the Premier Field Engineer team within GBS. So henceforth, all my beloved customers that ended working with me in Severity As or escalated cases to tier 3 will miss me because I'm leaving the Technical Support team. It has been a pleasure working with all of you and now I'm pretty sure that we will meet each other in the future doing on-site proactive services.
See you soon.
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Hola
Después de casi dos años trabajando como Support Escalation Engineer SharePoint para desarrolladores y administradores (5 años en soporte técnico), hace dos semanas me uní al grupo Premier Field Engineer en GBS. Asi que de ahora en adelante, seguro que mis queridos clientes que trabajaban conmigo en severidades A o casos escalados me echaran de menos, ya que eso significa que abandono soporte técnico. Ha sido un placer trabajar con todos vosotros y estoy seguro que nos volveremos a ver en el futuro en mis visitas en cliente haciendo servicios proactivos.
Nos vemos.
Mi carrera
Héctor Calvarro Martín. SharePoint Dev/Core. EMEA Premier Field Engineer.