Final Update: Friday, 01 December 2017 00:32 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 11/30, 22:15 UTC. Our logs show the incident started on 11/30, 22:00 UTC and that during the 15 minutes that it took to resolve the issue approximately 6% of customers would have experienced data accessing issues in Azure and App Analytics portals.
We’ve confirmed that all systems are back to normal with no customer impact as of 11/30, 22:15 UTC. Our logs show the incident started on 11/30, 22:00 UTC and that during the 15 minutes that it took to resolve the issue approximately 6% of customers would have experienced data accessing issues in Azure and App Analytics portals.
- Root Cause: The issue is due to issues in one of our back-end services, which is responsible for data retrieval.
- Incident Timeline: 15 minutes – 11/30, 22:00 UTC through 11/30, 22:15 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Praveen