Final Update: Friday, 20 October 2017 21:24 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/20, 21:00 UTC. Our logs show the incident started on 10/20, 19:08 UTC and that during the 1 hour 52 min that it took to resolve the issue all customers would experience errors while viewing Live Metric Stream data.
We've confirmed that all systems are back to normal with no customer impact as of 10/20, 21:00 UTC. Our logs show the incident started on 10/20, 19:08 UTC and that during the 1 hour 52 min that it took to resolve the issue all customers would experience errors while viewing Live Metric Stream data.
- Root Cause: The failure was due to configuration issues with one of the backend service.
- Incident Timeline: 1 Hour & 52 minutes - 10/20, 21:00 UTC through 10/20 19:08 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Venkat
Initial Update: Friday, 20 October 2017 20:05 UTC
We are aware of issues within Application Insights and are actively investigating. All customers using Live Metric Stream feature see the issues.
We are aware of issues within Application Insights and are actively investigating. All customers using Live Metric Stream feature see the issues.
- Work Around: None
- Next Update: Before 10/20 22:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-venkat